The Truth about Waterfall and Apple

Well, you’re probably wondering where on earth “Beyond the Waterfall” is.

Guess what? I had another delay!

I have to clear it through my new workplace. It’s no big deal and I have no doubt it’ll pass, but since I’m brand new here, I want to play things by the book. You see, when I worked for Apple, if I released or worked on anything that could potentially conflict with Apple’s interests (apps, programs, systems, OSs, etc), that was a problem and they were (for the most part) the property of Apple.

Blizzard does do books, you see. So I just need to clear it. Once that happens, you’ll see it going up on Amazon within a day or two.

I’ll be honest though. I haven’t done much writing otherwise. I’ve been so wrapped up in all the epicness of my new job, it’s hard to take the time out to write. You see, many of my lunches are hanging out with friends, my family, playing some games and more. It’s great. Really. But it’s cut down on my writing time. And with Tali now teething and the addition of a new cat named Harmony to our household…things are complicated.

But there is one thing I want to address.

I’ve been subtle about what’s happened at Apple to Laura and I. That ends now. Laura was terminated from Apple last Saturday for “continuing attendance” problems. I posted about it on Facebook. And now I’ll do it here.

Laura might want to be subtle about what happened to her today. But I am intensely protective of my wife and family. And I want everyone to know what happened.

As you know, with Caitlyn and Tali, we made the decision not to do daycare. Partially for financial reasons and partly because we didn’t want strangers raise our child.

Laura and my schedule were based around that. While the managementmade things difficult after I returned to work once I made Genius, it was something we could work through. Basically, she would bring the kids to work, I would take them home. While I was home with the kids, she was at work and vice versa.

When I got my job at Blizzard, my schedule changed to a Monday-Friday shift. We knew this and made sure to tell the managers that Laura’s schedule would change a few weeks in advance. We offered a different schedule for her.

The store manager refused. She refused any compromise whatsoever. She demanded that Laura give 3 days of full availability. In fact, when her superior, the market manager, made a suggestion to accept Laura’s offered schedule for a month, the store manager refused that too. I told the market manager that I didn’t want our relationship with Apple to end badly…but the store manager didn’t care about such things.

But she wouldn’t just lay Laura off. She said that it was “her decision.” What that meant was either Laura quit or Laura calls out until she’s fired for attendance.

Laura was left in limbo for over a month, constantly being forced to call out to take care of our children.

Today, they finally dropped the axe. They terminated her violation for the attendance policy.

Apple Retail’s first line in their “Credo” card, which is supposed to the values and philosophies that Apple Retail run on is “At Apple, the most important resource, our soul, is our people.”

The events surround Laura’s departure to care for her family and the events that preceded my departure from Apple Retail shows that this is far from true, at least in the store we worked at. This philosophy is dead.

I hope that it’s real in other Apple Stores. I actually do. And I hope that one day, that Apple Store figures out what they’ve turned that place into.

But by God’s grace, that is no longer our problem.

Now you know the truth. I ask for your prayers, not only for us in figuring out what Laura’s going to do, but for the management at our former Apple Store. I mean it. I pray that they would realize what they’ve done and change their ways so that others don’t have to suffer through what we had to suffer through. And pray for those still there, that they might be spared or that they may find something better.

So that’s it for today. I wanted you to know the truth about Apple and Waterfall. I think I’ll be kind and leave out the PMV for today.

 

Good luck and have fun!

-rks

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